Five Ways to Improve Communication with Clients

Playwright George Bernard Shaw said that “the single biggest problem in communication is the illusion that it has taken place.” As a playwright, Shaw knew the importance of really communicating with the audience, making sure that the concepts, emotions, and thoughts...

Eight Ways to Listen Better to Clients

A recent Nationwide commercial struck a chord with many viewers who would rather clean the gutters, wash the cat or learn Snapchat than talk about their retirement plan. The ad is very funny and while we may laugh at the lengths the couple in the ad goes to avoid...

No, retirement planning is not like a slow cooker

Retirement planning is not like a slow cooker. Just drop in the contributions, set it and forget it, and at retirement, it will be ready? No, it doesn’t work that way. Retirement planning is more like preparing a gourmet French meal. It requires combining the right...