TRAK-Online Support
Training Videos
Getting Started
Getting Started in TRAK Online
This brief tutorial provides an introduction to TRAK-Online, its layout and basic features.
Creating Reports in TRAK Online
This brief tutorial explains how to create and save reports in TRAK-Online
Creating a Custom Employer File
This tutorial covers how to create a custom employer file for using in the Paycheck Analysis or Batch Processing.
Creating a Custom Plan in TRAK Online
This tutorial covers how to create a custom retirement plan in TRAK-Online.
Popular Webinars
Intro to Gap Analysis in TRAK Online
This class will cover the Gap Analysis’ data entry and calculations pages found in TRAK’s online portal. It will also include all aspects of generating in page calculations and the creation of reports that can be either emailed or generated online.
TRAK Online for Federal Employees
This class will cover how to illustrate your clients federal benefits in the FERS, CSRS, or CSRS with offset plans in TRAK. In addition to the above we will also cover entering a clients Thrift Savings Plan, FEGLI, and the Federal LTC Insurance.
TRAK Online Strategic Social Security
The Strategic Social Security Calculator shows the best alternatives for planning a client and their spouse’s options for starting their Social Security. The class will cover the data entry, selecting scenarios, and then comparing scenarios for the best options. We will also go over how to integrate Social Security with a retirement needs analysis in the Gap Analysis Calculator.
TRAK Online Paycheck/1040 Analysis
This class will explain how to use the Paycheck calculator, including the Projection and 1040 Tax Analysis modules. We will also show how to match a client’s paycheck, illustrate effects of various qualified plan contributions on take-home pay. This class also will cover how to use the Projections module to illustrate growth of contributions to retirement and distributions during retirement; and how to use the 1040 Tax Analysis module to find additional investment dollars for retirement.
TRAK Online Batch Processing
The Batch Processing class will cover all aspects of the Batch Paycheck and Batch Gap illustration tools, including importing client data, setting up a new employer file, and creating reports for each employee in a group.
TRAK-Online Features
Average Tax Method in Gap Analysis
This video will walkthrough the options you can have when using the Average Tax Method in Gap Analysis. This is a Deluxe Only feature.
Redtail Integration
This short video walks you through how to set up Redtail integration in TRAK-Online.
Paycheck's 2020 W-4 Convert
In the Paycheck tool you can convert pre-2020 Federal W-4 format with allowances to the new 2020 W-4 format with additional deductions using the Convert button.
Defined Benefit Cash Balance Analysis
In this video we show the DB Cash Balance Analysis in Gap Analysis Deluxe. A powerful tool for those in the 403b market to help a client decide if a cash balance rollover is right for them
Scenario Editor
With the Scenario Editor, found in the Gap Analysis Deluxe tool, you can make quick changes to the current scenario, add new scenarios and show quick comparisons on the calculation pages or reports.
Options at Various Ages Report (Updated)
Our Options at Various Ages report is a perfect page for someone who is not sure when they want to retire. Compare different retiring years side by side and the changes that occur to their Annuity even for all the different plan options.
Roth Conversion
We are excited to announce the new Roth Conversion Calculator for TRAK-Online. With this new solution you can Illustrate efficiently and effectively the hypothetical effects of a converting a pre-tax account to a Roth account for your client.
Special Retirement Expenses in Gap Analysis
TRAK-Online is constantly being updated with additional tools as we continually strive to be more efficient and effective when working with clients.
Training Schedule
Our training webinars are free for registered users of the retail version of TRAK. The webinars cover different topics all aimed at helping you grow more proficient with TRAK-Online.
TRAK-Online Schedule
| Title | Date | Start Time | Duration | Register |
|---|---|---|---|---|
| TRAK-Online Strategic Social Security
The Strategic Social Security Calculator shows the best alternatives for planning a client and their spouse's options for starting their Social Security. The class will cover the data entry, selecting scenarios, and then comparing scenarios for the best options. We will also go over how to integrate Social Security with a retirement needs analysis in TRAK's Gap Analysis Calculator. There will be a time for questions and answers. *Please note that training webinars are free to those who purchase TRAK directly through RetireReady Solutions, and a select number provided by their broker/dealer. You will be contacted with more information if this webinar requires payment.* | 5/24/2023 | 10:00am PDT | 1 hour | Register |
| TRAK-Online's Batch Processing
This class will explain how to create Batch Gap and Contribution Analysis reports for plan participant groups and the Participant Benchmark report for plan sponsors. We will demonstrate the entire process from importing a census file, to configuring report options, to printing or saving the generated reports. There will be time for questions and answers. *Please note that training webinars are free to those who purchase TRAK directly through RetireReady Solutions, and a select number provided by their broker/dealer. You will be contacted with more information if this webinar requires payment.* | 5/31/2023 | 10:00am PDT | 1 hour | Register |
| TRAK-Online for Federal Employees
This class will cover how to illustrate your clients federal benefits in the FERS, CSRS, or CSRS with offset plans in TRAK. In addition to the above we will also cover entering a clients Thrift Savings Plan, FEGLI, and the Federal LTC Insurance. There will be a time for questions and answers. *Please note that training webinars are free to those who purchase TRAK directly through RetireReady Solutions, and a select number provided by their broker/dealer. You will be contacted with more information if this webinar requires payment.* | 6/8/2023 | 10:00am PDT | 1 hour | Register |
| Paycheck/1040 Analysis for TRAK-Online
This class will explain how to use the Paycheck calculator, including the Projection and 1040 Tax Analysis modules. We will also show how to match a client's paycheck, illustrate effects of various qualified plan contributions on take-home pay. This class also will cover how to use the Projections module to illustrate growth of contributions to retirement and distributions during retirement; and how to use the 1040 Tax Analysis module to find additional investment dollars for retirement. There will be time for questions and answers. *Please note that training webinars are free to those who purchase TRAK directly through RetireReady Solutions, and a select number provided by their broker/dealer. You will be contacted with more information if this webinar requires payment.* | 6/14/2023 | 10:00am PDT | 1 hour | Register |
| Intro to TRAK-Online Gap Analysis
This class will cover the Gap Analysis' data entry and calculations pages found in TRAK's online portal. It will also include all aspects of generating in page calculations and the creation of reports that can be either emailed or generated online. This class is not intended for the seasoned user of our desktop version of TRAK. There will be a time for questions and answers. *Please note that training webinars are free to those who purchase TRAK directly through RetireReady Solutions, and a select number provided by their broker/dealer. You will be contacted with more information if this webinar requires payment.* | 6/28/2023 | 10:00am PDT | 1 hour | Register |
| TRAK-Online Strategic Social Security
The Strategic Social Security Calculator shows the best alternatives for planning a client and their spouse's options for starting their Social Security. The class will cover the data entry, selecting scenarios, and then comparing scenarios for the best options. We will also go over how to integrate Social Security with a retirement needs analysis in TRAK's Gap Analysis Calculator. There will be a time for questions and answers. *Please note that training webinars are free to those who purchase TRAK directly through RetireReady Solutions, and a select number provided by their broker/dealer. You will be contacted with more information if this webinar requires payment.* | 7/6/2023 | 10:00am PDT | 1 hour | Register |
| TRAK-Online's Batch Processing
This class will explain how to create Batch Gap and Contribution Analysis reports for plan participant groups and the Participant Benchmark report for plan sponsors. We will demonstrate the entire process from importing a census file, to configuring report options, to printing or saving the generated reports. There will be time for questions and answers. *Please note that training webinars are free to those who purchase TRAK directly through RetireReady Solutions, and a select number provided by their broker/dealer. You will be contacted with more information if this webinar requires payment.* | 7/12/2023 | 10:00am PDT | 1 hour | Register |
Phone Support | 503-831-1111
Our support team is available
Monday – Thursday from 8:00 am – 3:30 pm
and Friday from 8:00 am – 12:00 pm (Pacific Time)
Email our Support Team
Use this form to contact our support team, or email support directly at support@retireready.com