Transfer Client Data to a New Computer

If client files need to be transferred to a new computer, on which TRAK is already installed, the method is as follows:

Using TRAK to Backup and Restore Data

Step 1: Backup TRAK on the old system

1.Start TRAK on the old PC.

2.Click on File/Other.

3.Click on Backup to File.

4.Write down the path and file name of the file you are backing up.

5.Click on Backup.

6.Copy the backup file from your hard drive to a transportable location, such as a CD, thumb drive, or shared network location.

Step 2: Restoring the client data on the new PC.

1.Locate the backup file.

2.Start TRAK on the new PC.

3.Click on File/Other.

4.Click on Restore from File.

5.Enter the location and name of the Source File (the backup of the client data)

6.Configure the Database Action option for either overwriting or renaming the client database option.

Note:The "Restore" button will only be enabled when: (a) the Source File exists, and (2) if overwriting the existing database, check the "Overwrite Existing Database" file.

7.Click Restore.


Manually Copying the Data File

If the process needs to be done manually, the file to transfer is TRAKClientData.FDB (the file that contains all client related data and some configuration data). The location of the file will be different based on your operating system.

Windows XP

C:\Documents and Settings\All Users\Application Data\Trust Builders\Data\

Windows Vista, Windows 7, Windows 8 and Windows 10

C:\ProgramData\Trust Builders\Data